Last updated: October 2026
What we collect
When you request a quote or contact us, we collect the details you share: your name, email address, phone number, the service you are interested in and anything you write about your project. When you browse the site, basic technical information such as your browser type and the pages you visit may be logged automatically.
How we use it
We use your details to prepare your quote, schedule visits, carry out the work and follow up afterwards. We may also send occasional updates about our services, and you can ask us to stop at any time. We never sell your personal information.
Who sees it
Your information is seen only by our team and the trusted tools we use to run the business, such as our website platform and email provider. We share details with nobody else unless the law requires it or you ask us to, for example when coordinating access with a building manager.
Cookies and analytics
Our site may use basic cookies and anonymous analytics to understand which pages visitors find useful. These tools do not identify you personally, and you can block cookies in your browser settings without losing access to the site.
Your rights
You can ask us at any time to show you the information we hold about you, correct it or delete it. Write to us and we will respond promptly. If you believe your data has been mishandled, you also have the right to complain to your local data protection authority.
Contact
For any privacy question or request, email hello@ironwoodbuild.com or write to Ironwood Build and Restore, 418 Forge Avenue, Brooklyn, NY 11222.